Return and Refund Policy
All purchases are refundable within 7 days. If you would like to request for a refund, have any queries or complaints about any products received, you may contact us via our email at firstname.lastname@example.org
Delivery & Shipping Policy
There are currently no delivery charges. However, delivery charges may apply in the future according to standard postage rates, product weight and locations.
Standard Delivery Times
- Our delivery order confirmation time is set before 12pm from Monday to Friday (excluding public holidays). Any orders made after 12pm is will be processed on the next working day.
- Our delivery times for orders are as follows:
- Peninsular Malaysia: 7 – 8 working days.
- Sabah & Sarawak: 8 – 10 working days.
- Overseas: 10 – 14 working days.
- Orders are dispatched and delivered by our designated couriers from Monday to Friday, excluding weekends and public holidays.
There is strictly no refund for shipping and handling charges.